Live Support
XMission Live Chat for Support, Sales and Billing
Visit our help pages| support@xmission.com | |
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(801) 539-0852 1-877-964-7746 |
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| 51 E 400 S #000 Salt Lake City, UT 84111 |
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| Sales/Billing: 9am-5pm, M-F Support: 24/7 |
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| status.xmission.com | |
| @xmission @xmissionstatus |
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| @xmission @xmissionstatus |
Frequently Asked Questions
UTOPIA Fiber is available in:
- Brigham City
- Cedar Hills
- Centerville
- Clearfield
- Layton
- Lindon
- Midvale
- Morgan City
- Murray
- Orem
- Payson
- Perry
- Pleasant Grove
- Santa Clara
- Syracuse
- Tremonton
- West Haven
- West Point
- West Valley
- Woodland Hills
Visit our customer control panel to pay your bill. We have instructions located on our support pages.
Log in to our customer control panel. Next, click on “Billing.” Then, under Payment method select “Enter new card.”
If this is your first time trying to log in to make a payment, please contact our billing team so we can set up your account to make online payments.
Log in to your account in the customer control panel. Then under “Account Info,” click “Change password.” If you forgot your password, please give us a call.
Log in to your email account, click on the Preferences tab and be sure that General is selected on the left-hand column. Click the Change Password button.
If your account is managed by a mail administrator, please contact them to change or update your password.
To verify the best speeds, please directly connect your computer to your router before conducting speed tests. XMission cannot guarantee full fiber speeds over wireless connections since many WiFi routers are not fast enough. To troubleshoot your wireless connection visit our Router and Wireless Troubleshooting support page.
Our Client Configuration for XMission Email support page has all the info you need to get your device up and running with your XMission email.